Replacement Policy

Without prejudice to the contractual and regulatory provisions of the warranty, the consumer has the right to replace the product presented to him from the ready-made products within the five days following the date of receiving the product, and he is not entitled to replace the product after the five days have passed. To replace the product, the product must be in good condition and the consumer must not have used or obtained it. For his benefit, Ready Products has the right to inspect the product before replacing it to ensure its safety. The consumer is not entitled to replace the product in the following cases if the product was manufactured at the consumer’s request or according to the specifications he specified. This excludes products that have a defect or that violate the specifications specified by the consumer if a defect appears in the product due to misuse by the consumer.

Usage Policy.

Without prejudice to the provisions of the agreement, the consumer has the right to cancel the contract and return the product provided to him (ready-made products) within the five days following the date of receipt of the product, and he does not have the right to do so after five days have passed. To return the product, the product must be in good condition and the consumer must not have used it or obtained his benefit, (Ready Products) has the right to inspect the product before retrieving it to ensure its safety. The consumer does not have the right to return the product in the following cases if the product was manufactured at the consumer’s request or according to specifications he specified, except products that have a defect or that violated the specifications Specified by the consumer If a defect appears in the product due to misuse by the consumer If the contract deals with providing accommodation, transportation, or feeding services If the customer wishes to return the product and the product is free of defects, the customer shall bear all shipping costs of sending and retrieving, and the remaining amount will be returned. To the customer after deducting shipping costs if the provisions of the mentioned return policy are met; The consumer has the right to cancel the contract and return the product to (Ready Products) with a refund of the amount paid